Virtual physiotherapy allows you to use your own computer, tablet, or phone to remotely connect with your physiotherapist in real-time.
Telehealth physiotherapy is a virtual physiotherapy appointment that takes place from the comfort of your own home or workplace.
You can use your own computer, tablet, or smart phone to connect with a physiotherapist in real-time. All you need is a relatively fast internet connection and a device (computer, tablet, or smartphone) equipped with a camera, speakers, and a microphone. Learn more
Our physiotherapists are available for telehealth appointments during our regular clinic hours, Monday to Friday from 7am - 7pm. Like our Nanaimo clinic, our virtual telehealth appointments are closed on holidays.
It depends on your plan, but many different extended health plans cover all or part of the cost of telehealth physiotherapy. Check with your insurance provider directly for details on the coverage you are entitled to.
Yes, we offer direct billing to select insurance providers. Currently these providers include Canada Life (Great West Life), Sunlife, Manulife, Medavie Blue Cross, Pacific Blue Cross, Green Shield Canada, and WorkSafe BC.
Telehealth is a great option for anyone who can not attend an appointment at our downtown Nanaimo clinic. Limited mobility or transportation, restrictive schedule, young children at home, extended travel/time away, rural locations, poor weather, or illness, self-isolation, and quarantine are all reasons to consider telehealth.
During a telehealth appointment our therapists will:
Both physiotherapy assessments and follow-up sessions can be done virtually.
Some conditions that may benefit include:
Muscle strains, joint sprains, back/neck/shoulder pain, tendonitis, pelvic floor dysfunctions, TMJ (jaw) pain, post surgical pain/restrictions, osteoporosis, osteoarthritis, scoliosis, plantar fasciitis, poor ergonomics, postural dysfunction, and balance and coordination issues.
Ask your therapist if telehealth physiotherapy is right for you!
Pinpoint uses the Physitrack platform to conduct secure telehealth appointments. Here’s how we make sure your virtual sessions are safe and easy to complete.
Have questions about Telehealth or any other treatments? Visit the FAQs page or get in touch for help.