We make a point of providing exceptional healthcare

Outside of exceptional situations, we require 12+ hours notice to cancel or reschedule an appointment. We will charge you 50% of the appointment cost if you simply don’t show up for a scheduled session, so call 250.591.3730 in advance if you can’t make it.

Absolutely not! Our goal is to understand your goals, figure out everything that might be contributing to your injury, educate you and treat you appropriately, and then discharge you from care. You are certainly always allowed to come back to us, but our ultimate goal is to give you the tools to self-manage if at all possible.

Yes! Prescribing pharmaceutical medications is within the scope of Naturopathic Doctors in BC.

Naturopathic medicine is a form of primary health care that blends current scientific research and recommendations alongside traditional and natural forms of medicine. One of the main goals of naturopathic care is to encourage and stimulate the body’s innate ability to heal itself.

Even though this is a common question, there isn’t a single answer. All insurance plans are different:

• some extended health plans offer 100% coverage and unlimited sessions
• other health plans give a set dollar amount to “spend” on physiotherapy each year
• in general, it’s common for plans to cover $300 – $500 annually
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions

Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.