We make a point of providing exceptional healthcare

Pinpoint Physiotherapy & Health has been helping Nanaimo residents recover and rehabilitate since 2014.

Multidisciplinary Care

Pinpoint is a Nanaimo physiotherapy-focused clinic located in the beautiful downtown core, staffed by a team of professionals who take the time to find the true root of your problem.

A physician’s referral is not required to access the physiotherapy and naturopathic services offered at Pinpoint.

Careful approach

We take care to restore, maintain, and maximize your overall health and well-being.

We focus on building strength, function, and movement through the rehabilitation of orthopaedic conditions, including many issues of the muscles, nerves, and bones.

Our team is skilled in many therapeutic techniques to assist and accelerate your recovery in a way that’s best for you.

Expert team

Our therapists have a broad spectrum of experience that our entire team draws upon.

The Physios at Pinpoint have all worked in the hospital setting with medical and orthopaedic patients, and are skilled at progressing you at an appropriate pace through your recovery.

Our team members continue to expand and hone their skills, and are committed to integrating current research with expertise, client values, and available resources.

Generous appointments

We believe that effective therapy is built upon a combination of expertise, care, and time.

Our generous appointment slots give you one-on-one time to voice to your concerns, check your exercises, and reassess your progress.

This approach allows your therapist to effectively and quickly progress you to the point where you no longer need our services.

Book your treatment online today!

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Introducing Our Team

Say hello to Pinpoint Physiotherapy & Health’s owner and two of our team members below. Head over to the Meet Our Team page to view bios for all of our staff.

Wait, there’s more!

Click below to meet the rest of the team.

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Looking for rates? Or info about insurance coverage?

Browse our Rates & Policies

New to physiotherapy? Wondering what you can expect?

View info For New Clients

“I have seen 100’s of sports and health care professionals over the years, but now that I have found Joe ... I drive 6 hours for a treatment because it works!”

Frequently Asked Questions

  • Does insurance cover physiotherapy treatments?

    Even though this is a common question, there isn’t a single answer. All insurance plans are different:

    • some extended health plans offer 100% coverage and unlimited sessions
    • other health plans give a set dollar amount to “spend” on physiotherapy each year
    • in general, it’s common for plans to cover $300 – $500 annually
    • we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions

    Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.

  • What education do physiotherapists have?

    Prior to entering practice, physiotherapists must graduate with an entry-level Master’s degree from a physical therapy education program at one of 14 accredited Canadian universities. Physiotherapists in BC are required to be registered with the College of Physical Therapists of BC (CPTBC)

  • What is the goal of physiotherapy?

    A physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. We understand that everyone has different objectives. The demands on your body differ greatly depending on whether you work a heavy job, or have a baby, or run marathons, or all three! We will help you set and achieve appropriate end-points based on your injury and interests.

  • What if I have MSP Supplementary Benefits?

    Clients qualifying for MSP Supplementary Benefits will receive $50.00 off the total cost of any assessment or treatment.

    Remember to bring your Care Card to your appointment!

  • Do I have to keep coming to physiotherapy forever?

    Absolutely not! Our goal is to understand your goals, figure out everything that might be contributing to your injury, educate you and treat you appropriately, and then discharge you from care. You are certainly always allowed to come back to us, but our ultimate goal is to give you the tools to self-manage if at all possible.

  • How do physiotherapists achieve their goal?

    Physiotherapists prescribe personalized therapeutic exercises, and provide essential education about the body, what keeps it from moving well, how to restore mobility and independence, and how to avoid or prevent bodily harm

    (source: Canadian Physiotherapy Association)

Have A Question?

View our FAQs page for more answers, or contact us directly for help.

Articles by Pinpoint

  • Article

    Strengthening the Intrinsic Muscles of the Foot

    Learn about the importance of exercising and strengthening your foot's intrinsic muscles – as well as what they are!

    View Post
  • Article

    Exercising during Pregnancy Part 2 of 2: The Role of Physiotherapy

    Physiotherapists can support pregnant women in maintaining a healthy activity level without added discomfort by prescribing an individualized and modified exercise program.

    View Post
  • Article

    3 Simple Steps to Reduce Knee Pain While Walking

    Walking is a great form of exercise! And with these three simple tips you can make your daily walk an even more pleasant experience.

    View Post

Consider a career at Pinpoint

There are many benefits working at Pinpoint and choosing Nanaimo, BC as your home, and joining our team is sure to give you a great work/life balance.

Learn more on the careers section of this site.

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