We make a point of providing exceptional healthcare

The time of payment depends on the source of your funding.

• if there is a cost borne by you it is usually due the same day as the appointment
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions'
• if, for example, you have a lawyer covering the cost of treatment, you may not be required to pay at all

Our clinic is located in downtown Nanaimo, at 161 Selby Street. You can find a map (and clinic hours) on our contact page.

Even though this is a common question, there isn’t a single answer. All insurance plans are different:

• some extended health plans offer 100% coverage and unlimited sessions
• other health plans give a set dollar amount to “spend” on physiotherapy each year
• in general, it’s common for plans to cover $300 – $500 annually
• we offer direct billing to 3rd-party insurers, so feel free to call the clinic at 250.591.3730 if you have further questions

Remember, each plan varies. Some may require a Doctor’s referral or have other specific requirements, so it’s important that you get the details from your provider.

Yes. Physiotherapy in British Columbia is primarily a privately paid service, and the most common source of payment is through any extended benefits you might have through your work. If you do not have extended benefits you pay for the services directly out of pocket.

There is funding for specific groups like RCMP members, Veterans, and those injured in car or workplace accidents. Some individuals qualify for a reduced rate, partially funded by the government, but you will need to provide your birthdate and BC Services Card (CareCard) number for us to check on this.

Naturopathic medicine is a form of primary health care that blends current scientific research and recommendations alongside traditional and natural forms of medicine. One of the main goals of naturopathic care is to encourage and stimulate the body’s innate ability to heal itself.